Accelerate Reliable Software Delivery with Site Reliability Engineering
We help you build software that is scalable and enhances customer experience
Why Site Reliability Engineering (SRE)?
Classic IT Operations
IT operations is charged with keeping things running and stable, but without doing the important engineering work.
The barrier between the teams tends to increase with the growth of specialization in the company’s engineering organization.
System Administrator
System Administrator (SysAdmin) role was initially developed within the context of academic and research computing.
SysAdmins benefitted from the deep systems knowledge around the role as well as troubleshooting skills when something went wrong.
SRE Model
SRE Model
SREs mainly focus on the operational characteristics of the applications that they participate in designing and supporting.
Deep-level systems knowledge may be called upon to achieve the goal of service reliability or in troubleshooting aberrant application behavior.
SRE Approach to IT Operations
Skillset
Productivity
Automation
Reliability
SREs design more reliable and operable service architectures from the ground up.
Cigniti’s SRE Focus Areas
Our SRE practices focus on bringing components of the greater system space into a
Resilient
Predictable
Consistent
Repeatable
Measured State
Business Benefits that Cigniti Brings in with SRE Implementation
SRE implements DevOps where platform engineers build a self-service platform that removes the toil of shipping code for engineers.
DevOps
A set of principles and culture that help to break down the silos between development and operations/ networking/security.
- Reduce silos
- Plan for failure
- Small batch changes
- Tooling & automation
- Measure everything
SRE
A set of practices with an emphasis on strong engineering capabilities that implement the DevOps practices, and set a job role + team.
- Reduce silos by shared ownership
- Plan for failure using error budgets
- Small batch changes with a focus on stability
- Tooling & automation of manual tasks
- Measure everything
- Monitoring the right things
Platform Engineering
A set of practices with a strong emphasis on the self-service platform that engineers can use without explicit coordination.
- Enablers who maintain a set of tools and workflows to ship code
- An abstraction layer between engineers and IT infrastructure
- Building SRE observability patterns/frameworks
Business Problems that We Solve for Our Customers with SRE
Non-Standardized Tooling & Pipes
- Touchless, self-service missing
- Not able to build one-click pipes
- Actionable monitors/telemetry
Optimization of Release Process
- Implementation of the canary release process
- Blue-green deployment
- Disaster recovery/rollbacks
Cloud Native Enterprise
- Expertise with multiple cloud
- Infrastructure as code frameworks
- Full stack development mindset/platform engineer vs service engineer
- Containers and container orchestration
- Shift left test, security mindset
- Service entities based on customer journeys
SRE based Organization
- Reliability is usually left to the architects to design, typically at the beginning of a product design
- Non-functional requirements are not reviewed as often
- Change of functionality may impact previously assumed reliability requirements
Cigniti Site Reliability Engineering Offerings
Cigniti Provides SRE services to accelerate product and application development for small to large organizations.
Infrastructure Automation
- Cloud and OnPrem Infrastructure as a Code
- Cloud & OnPrem Configuration management
- Infrastructure test automation
Engineering/DevOps Advisory
- Architecture Review, Consulting, and Blue Printing – overall strategy
- DevOps Maturity & Health Check Assessment
- Tools/Framework Assessment & Selection
Pipeline Implementation
- SCM/other Tool Migration, SRE Observability, & Security Audits
- DevOps/DataOps/FinOps /DevSecOps Implementation
- One-click build, deployment, Support Continuous Testing
Container Software Engineering
- Containerization & Container Orchestration
- Containerization consulting with tools like Kubernetes,Docker Compose
- Platform Engineering for Amazon, Azure, GCP, etc. & SRE-based support
Reasons Organizations Choose Cigniti for SRE Transformation
Our site reliability engineering helps organizations stay resilient in uncertain times and gather speed in their digital journeys.
Cultural Improvement
Boosted Automation
Proactive Troubleshooting
Better Customer Experinece
Accurate Metrics Reporting