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CASE STUDIES

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  • End-to-end RPA automation solution for a leading utilities provider
    Read more
    #Energy & Utilities
    Case
    Study

    RPA-led Digital Process Efficiency for a Utilities Provider


    Abstract Organizations are making conscious efforts to automate iterative tasks, allowing their employees to focus on business-centric activities. A regulated utilities provider wanted to increase process efficiency and reduce operational costs within their organization using Robotic Process Automation (RPA) solutions. Learn how Cigniti’s RPA expertise resulted in 93% reduction in manual intervention and 30% improvement in business process efficiency.

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  • Helped a rent-to-own industry leader deliver frictionless digital customer experiences with Robotic Process Automation
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    #Retail
    Case
    Study

    Helped deliver frictionless digital CX with RPA


    Abstract RPA can help retailers automate end-to-end processes through bots with decision-making abilities. A rent-to-own services provider wanted to automate chargeback transaction processes for which its employees were spending 8 hours per day. Discover how Cigniti leveraged RPA bots to reduce the manhours required from 8 hours to 30 minutes.

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  • Quality Engineering helps an environmental solutions provider achieve 85% automation coverage
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    #Logistics
    Case
    Study

    Quality Engineering for waste management company


    Abstract Integrated environment solutions play an integral role in efficient and effective waste management. A leading environment solutions provider wanted to establish a robust Quality Engineering Process Governance Model set up for automation, and also implement Agile best practices across their organization. Read how Cigniti's Quality Engineering services offered 85% test automation coverage to them.

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  • Scriptless Digital Assurance Framework Helped a Telecom Provider Achieve 74% Test Automation Coverage
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    #Communications
    Case
    Study

    Scriptless Test Automation for a Telecom Company


    Abstract A leading 5G network provider of internet-protocol based voice, videos, communication, and messaging services required an efficient test automation framework for faster test execution. Learn how Cigniti's intelligent no-scripting test automation (iNSta) framework helped them achieve 74% test automation coverage & 44% reduction in test execution time.

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  • Robot Framework Automation Solution Strengthened Digital Performance Of A Telecom Services Provider with 80% Improvement in Test Coverage
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    #Communications
    Case
    Study

    Digital Performance Assurance for a Telecom Services Provider


    Abstract The increasing demand for high-speed network services has led to accelerating network transformation. A leading provider of internet-protocol based voice, videos, communication, and messaging services required an efficient test automation framework for faster test execution. Learn how Cigniti’s robot framework automation solution reduced test efforts by 65% & maintenance efforts by 20%.

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  • End-to-end Quality Engineering services for a Medical Devices company
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    #Healthcare
    Case
    Study

    Digital Assurance for Medical Devices Company


    Abstract Groundbreaking medical device technologies are simplifying complex drug regimens for chronic disease patients. An innovative medical devices company that offers a unique alternative to traditional insulin delivery methods required end-to-end digital IoT assurance & quality engineering services. Discover how Cigniti offered digital assurance support to 90% of their projects, helping them become FDA compliant.

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  • IoT assurance with SmartMeter Lab & AMI automation regression test suite helped an energy distributor achieve 100% functional test coverage
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    #Energy & Utilities
    Case
    Study

    IoT Digital assurance with SmartMeter Lab & AMI automation regression suite


    Abstract Access to safe and reliable electricity has become imperative for our everyday lives. An Australia-based government-owned trading enterprise that generates, distributes, and retails electricity wanted to automate the maintenance of its smart meters to offer reliable services to its customers. Learn how Cigniti leveraged its IoT Assurance expertise, Smart meter labs, and AMI Automation Regression Test Suite to help the client achieve 100% functional test coverage.

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  • scriptless testing - travel services provider
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    #Travel & Hospitality
    Case
    Study

    Custom framework improved test script maintainability


    Abstract Intelligent payment & information solutions are reinventing the travel & transportation industry. A leading integrator of payment & information solutions for intelligent travel applications was looking to reusability, maintainability, & scalability of its test scripts. Read how Cigniti built a custom test automation framework to reduce their test script maintenance efforts by 20-30%.

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  • Customized-Test-Automation-Framework-saved-500-hours-worth-of-test-efforts-for-a-high-net-worth-insurance-provider
    Read more
    #BFSI, Insurance
    Case
    Study

    Saved 500+ hours of test efforts with Digital Quality Engineering platform


    Abstract Digital platforms are streamlining and accelerating insurance processes. A high net worth insurer required extensible, API-driven, & easy-to-integrate tools aligned with their Agile practices and a standardized test lifecycle with defined processes and metrics. Discover how Cigniti implemented a customized test automation framework, reducing 80% of the test efforts & saving a total of 500+ hours.

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  • QE-transformation-and-SAFe-implementation-accelerated-delivery-of-quality-applications
    Read more
    #Logistics
    Case
    Study

    QE SAFe transformation for a Fortune 500 company


    Abstract End-to-end visibility and traceability have become key features that logistics customers look for. A Fortune 500, third-party logistics provider wanted to establish end-to-end test automation of their web and mobile applications to create a seamless user experience. Learn how Cigniti facilitated a 100% non-functional engineering coverage and accelerated the feature delivery by 3 times.

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  • Read more
    #Retail
    Case
    Study

    Performance Test Automation for global retailer


    Abstract Legacy infrastructure cripples an organization's digital strategy. An omnichannel retailer of video games was facing severe internal functionality gaps in its ecommerce platform built with old technology. Read how Cigniti facilitated a seamless migration to a new architecture with the help of a test automation framework.

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  • Strengthened Digital Platform of an E-Commerce Leader with CrowdTesting for Mobile Apps
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    #Retail
    Case
    Study

    Strengthened digital e-commerce platform with crowdtesting for mobile apps


    Abstract The success of e-tail businesses depends on the seamless performance of their e-commerce platforms. A global e-commerce leader was struggling to achieve the Quality of Service (QoS) benchmark and wanted to enhance its app’s performance and functionality for a better customer experience. Know how Cigniti utilized crowdsourced testing to benchmark the app quality while reducing their costs.

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