Very often, Retail is considered to be only customer centric, focussed on increasing the shopping experience, increasing scope of choice, etc. of the consumers. However, to increase this customer loyalty it requires intense operational management blended with the high end sophisticated technology. On the backend, software intervention is extensively [...]
The term non-functional testing is commonly used to refer to testing the features not specific to functions. This includes testing for performance, usability, efficiency, security, the breaking point of the software, and many more. In essence, most of these tests help us to understand the quality and reliability of the [...]
With so much happening around the world of Agile and DevOps, it would be hard not to label them as the new wheels of IT. Much less the language these new worlds have introduced, they are actually helping tear away those high walls between the teams that were at [...]
“IQ gets you hired, but EQ gets you promoted.” Anonymous So, what is emotional intelligence (EI)(also referred to as emotional quotient (EQ))? Emotional intelligence refers to the understanding of our own emotions, how to use this knowledge to deal effectively with people and problems to reduce anger and hostility, and [...]
Per Gartner, there will soon be more “Things” on the Internet than there are humans on the planet. By 2022, each household could contain more than 500 connected devices. [Tweet “Gartner Says the Internet of Things #IoT Installed Base Will Grow to 26 Billion Units By 2020”] While innovators and inventors are [...]
Every organisation across the globe wishes to have a team that nurtures an environment of innovation, thereby helping it to thrive in the market and beat the competition. However, while earlier managing business processes and QA used to be on a per project basis, today, these have become a [...]
Agile software development practices have been gaining momentum over the last few years. A recent survey by VersionOne, carried out between July and October 2014, states that 94% of all organizations surveyed (out of 3925 responses) now practice agile. Agile practices are preferred where project requirements change rapidly as it [...]
Mobile is very rapidly becoming the biggest medium to reach the consumers as the adoption of mobile phones is increasing. A Mobile App or Mobile web application is the platform which enables you to get connected with your desired audience. Consumers use various different platforms and devices to access [...]
One of the most often heard clichés is – ‘Customer is King’. So, what makes a customer a king? Well, a common definition of Quality – “achieving agreed customer expectations or specifications” – makes it clear. In other words, the customers are kings and queens because it is they who [...]
RETAIL has been a fast-evolving industry with emerging technologies empowering customers to shop anything, anywhere, anytime. This requires tight integration across the channels to offer seamless customer experience. Customers are much more informed than earlier to take buying decisions. Apparently, competition has been fierce, and won’t get any easier [...]
