“We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better” – Jeff Bezos, CEO, Amazon Gartner says organizations that focus their personalized messaging around helping consumers can expect [...]
Automation. Artificial Intelligence. Machine Learning. We are not just randomly stating the buzzwords of the era. Certainly, these trends have caused uproar in the IT industry but as they evolved and advanced, their adoption has become more widespread. Considering the modern IT landscape, accelerated releases and high customer satisfaction while achieving cost [...]
Crowdsourced testing or crowdtesting is an emerging trend that is all set to experience an upward growth at a 9.9% CAGR over the next four years. As ‘remote’ becomes the new normal, the popularity of crowdtesting is also growing in parallel. The pandemic has broken all the preconceived notions regarding [...]
The global gaming market is a behemoth worth over $150 billion and is expected to grow at a CAGR of 12.7% over the next seven years. There are more than 2 billion gamers in the global gaming community. These statistics reflect the importance of a properly functioning, seamless, and highly interactive [...]
Business coach David J. Greer says, “A customer talking about their experience with you is worth ten times that which you write or say about yourself.” The internet has opened multiple direct communication channels between a brand and its customer. Unlike the pre-internet era where a huge gap existed in [...]
WHO defines a medical device as an article, instrument, apparatus, or machine used in the prevention, diagnosis, or treatment of illness or disease or for detecting, measuring, restoring, correcting, or modifying the structure or function of the body for some health purpose. Typically, the goal of a medical device [...]
Steve Koenig, Senior Director of Market Research for the Consumer Technology Association, while talking about the 5G potential, said, “5G is one of those heralds, along with artificial intelligence, of this coming data age.” “Self-driving vehicles are emblematic of this data age, because with one single task, driving, you have massive [...]
“Digital transformation is not just about technology; it is about reimagining your company. It is the necessary but challenging journey of operating digital-first with the speed and nimbleness to change or introduce new products and experiences rapidly, exploit technology to create lean operations, and free people to do more [...]
The COVID-19 outbreak has altered the global consumer behavior all across the world. In-store purchase rates have steeped to the bottom while online shopping has become the primary choice of the shoppers. Given the upcoming holiday season, which also marks the biggest shopping event of the year, retailers cannot be prepared enough to deal with the [...]
Test automation has become an integral component of the modern software development and testing lifecycles. With the rapidly increasing expectations for speed and scale from the end users, it is not feasible for organizations to continue with their legacy software testing processes. Consequently, more and more organizations are embracing the [...]
