The Covid-19 pandemic has changed the way we do business. It has brought the digital eCommerce to centerstage, driving shoppers to buy products online like never before. According to the latest Digital Commerce 360 analysis, “Consumers spent $861.12 billion online with U.S. retailers in 2020, up 44.0% from $598.02 billion in 2019. Online spending represented 21.3% of [...]
In today’s world of digitalization, the top motive for enterprises is to ensure a robust digital customer experience. However, tracking this experience has been a challenge for eons. The advent of emerging technologies such as Artificial Intelligence (AI)/Machine Learning (ML), 5G, Internet of Things (IoT), and Big Data & Analytics, has made measuring customer experience possible now. According to Ed [...]
Running regression testing on the cloud for a software application can accrue a slew of benefits to enterprises in the form of easy accessibility, virtualization, continuous testing, better security, performance, and integration. According to Forrester, “Fast and easy accessibility, elastic scalability, and pay-per-use pricing models make cloud computing attractive for application development [...]
According to Gartner, “Scriptless testing tools reduce or eliminate the amount of scripting involved in the creation of tests using model, object, data or keyword-driven approaches. The goal is to enable business user testing and to reduce maintenance costs.” With the advent of Scriptless test automation, the whole complexion of [...]
Building customer loyalty and satisfaction is the key for any customer experience leader to meet their company’s business goals and improve return on investment (ROI). However, many companies fall prey to just trying to fix their existing pain points instead of creating new innovative customer experience projects that really make a difference. According to a recent [...]
Every enterprise is awash with repetitive protocol-based work where it needs to collect and enter data, process transactions, reconcile records, and perform back office work manually. If these tasks are automated, the job can be accomplished quickly, smartly, and efficiently without jeopardizing the quality. While the Robotic Process Automation (RPA) tends to focus on automating repetitive and rules-based [...]
To keep up with the needs of consumers and shippers, the cold supply chain sector is constantly evolving. The suppliers of cold chain products had to acclimatize to the changing needs as people changed their consumption patterns. According to a report published on Allied Market Research, “The global cold chain logistics market is very vast, [...]
Enterprise Resource Planning (ERP) solutions are business critical to any organization. Companies are slowly acclimating to the next-generation ERP solutions, as the major players tend to end support to their traditional ERP systems. According to Duncan Jones, VP and Principal Analyst at Forrester, “The traditional enterprise resource planning era is over. The ERP model of a [...]
While digitalization is driving the business world today, technologies like Mobile First and IoT have gained momentum and enterprises are getting influenced to enter the world of mobility, thereby opening endless opportunities. The flow of data and information is limitless with the surge in adoption of digital trends and technology [...]
Security has been an issue of contention in healthcare. The patient’s data is vulnerable to attackers due to the lack of familiarity and poor implementation of security in healthcare. With the advent of the current pandemic, the situation has become even worse, as the recent findings show no experiential evidence of [...]
